Managing User Generated Content

نویسندگان

  • Dae-Yong Ahn
  • Jason A. Duan
  • Carl F. Mela
چکیده

This paper considers the creation and consumption of content on user generated content (UGC) platforms, e.g., reviews, articles, chat, videos, etc. On these platforms, users’ expectations regarding the participation of others on the site become germane to their own involvement levels. Accordingly, we develop a dynamic rational expectations equilibrium model of joint consumption and generation of information. We estimate the model on a novel data set from a large Internet forum site and offer recommendations regarding site sponsored content (SSC) strategies. We find sponsoring content can be effective at creating a self-sustaining network, but once the network tips, sponsored content does little to increase usage.

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تاریخ انتشار 2013